This Privacy Policy explains in detail how 711club collects, uses, stores and protects your personal information. We take member privacy seriously and are committed to safeguarding your data to the highest security standards.
Before reading the full policy, here are the six principles that form the foundation of how 711club handles the personal data of Malaysian members.
All personal data and financial information of 711club members is protected with 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions such as Maybank and CIMB. Your data cannot be intercepted or read by unauthorised parties during transmission.
711club has never sold, rented, or traded members' personal information to any third party for marketing or commercial purposes, and never will. Your data belongs to you — it is not a commodity we deal in.
We only collect data that is strictly necessary to provide our services — account registration, transaction processing, customer support and legal compliance. We do not collect excessive or irrelevant data beyond what is needed to operate the 711club platform.
711club members have the right to access, correct, and request deletion of their personal data. You may also withdraw consent for marketing communications at any time through your account settings or by contacting our support team.
Member personal data is stored on servers protected by strict access controls, intrusion detection systems, and regular backups. Only 711club staff who genuinely require access to specific data in order to carry out their duties are permitted to do so.
This Privacy Policy is written in plain, straightforward language that any everyday Malaysian user can understand — not confusing legal jargon. We believe you have the right to know exactly what happens to your data, and we have nothing hidden in the fine print.
As a 711club member, you have the following rights regarding the personal data we hold about you.
To exercise any of the rights above, contact us at support@711club.click or via Live Chat within the platform.
Welcome to the 711club Privacy Policy page. This document is the official statement of how the 711club platform, operating through the website 711club.click ("we", "platform", or "711club"), collects, uses, discloses, and protects your personal information ("you", "member", or "user").
By registering for or using any 711club service, you consent to the collection and use of information as described in this Privacy Policy. Please read this document carefully. If you do not agree with any of its provisions, please discontinue use of our platform.
Quick summary: We collect the data needed to provide our services, we protect it to the best of our ability, we do not sell it to anyone, and you can ask us to delete it at any time. That's the essence of it.
This Privacy Policy applies to all users of the 711club platform regardless of how they access it — whether via a web browser on a laptop, Android phone, iPhone or any other device. It covers all services we offer, including slots, Live Casino, poker, Sports Betting (Malaysia Super League, EPL, BWF badminton), E-Sports (MLBB MPL Malaysia) and table games.
This Policy also applies to:
Your continued use of the 711club platform after any amendments to this Privacy Policy are published will be considered acceptance of the revised policy. We will notify you of material changes via email or an in-platform notice.
711club collects various types of personal data depending on how you interact with our platform. Below is a detailed breakdown of what we collect and why:
| Data Category | Examples of Information | How It's Collected |
|---|---|---|
| Registration Data | Full name, email, Malaysian phone number, date of birth | Account Registration Form |
| Verification Data | Copy of Malaysian identity card, address information | KYC Process (Identity Verification) |
| Financial Data | E-wallet account numbers (Touch 'n Go, GrabPay), FPX information | Deposit and withdrawal processing |
| Activity Data | Betting history, games played, session duration | Automatically generated during use |
| Technical Data | IP address, device type, operating system, web browser | Server logs and platform analytics |
| Communication Data | Live Chat records, support emails, feedback | Interactions with the support team |
Important note: We do not store credit or debit card numbers directly. All transactions processed through Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u and CIMB Clicks are handled by the respective payment providers using their own security systems. 711club receives only transaction confirmations — not your sensitive financial details.
711club uses collected personal data for legitimate and necessary purposes only. We do not use your data beyond the scope described below without obtaining your separate consent.
711club does not sell, rent or trade member personal data to third parties for marketing purposes. However, there are limited situations where we need to share certain data with selected third parties to enable the platform to operate:
All third parties with whom we share data are contractually obligated to protect that data and use it only for the specified purpose. We do not permit third parties to use our members' data for their own marketing purposes.
Member data security is 711club's top priority. We implement multiple layers of technical and organisational protection to keep your data safe from unauthorised access, disclosure, alteration or deletion:
While we take all reasonable steps to protect your data, no digital system can guarantee 100% absolute security. If you suspect your account security has been compromised, contact us immediately via Live Chat so we can take protective action without delay.
711club uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website. The types of cookies we use are as follows:
You can manage and delete cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the 711club platform and some features may not work as intended.
711club retains members' personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by applicable law. Our retention policy is as follows:
When data is no longer needed and there is no legal obligation to retain it, 711club will securely delete or anonymise it using methods that ensure the data cannot be recovered.
The 711club platform may contain links to third-party websites or services — such as payment providers like Touch 'n Go eWallet or GrabPay, or game providers we partner with. This Privacy Policy does not apply to those third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policies of any third-party sites you visit via links from the 711club platform. You are solely responsible for any information you choose to share with those third parties.
711club services are exclusively for individuals aged 18 and above. Our platform is not designed for children, and we do not knowingly collect personal data from individuals under the age of 18.
If we become aware that we have unknowingly collected personal data from a minor, we will take immediate steps to delete that data and close the account in question. If you are a parent or guardian who believes your child has provided personal data to 711club, please contact us immediately at support@711club.click.
If you suspect that someone under the age of 18 is using a 711club account, please contact us via Live Chat or email support@711club.click. We will investigate and take prompt action. Protecting children from gambling is a responsibility we take very seriously.
711club reserves the right to update or modify this Privacy Policy at any time. Amendments take effect upon publication of the updated version at 711club.click/privacy-policy. The "Updated" date at the top of this page will reflect the date of the most recent revision.
For material amendments — that is, changes that significantly affect how we use your data — we will notify you via:
We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the platform after any amendments are published will be considered acceptance of the revised policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us through the following channels:
When submitting a privacy-related request, please include your account number and a clear description of your request to help us process it efficiently. We may need to verify your identity before handling certain requests to ensure that data is only disclosed or modified for the rightful account holder.
Every time we register an account on an online platform, we are entrusting it with a certain amount of personal information. Your name, phone number, date of birth, e-wallet account details — all of this is sensitive data that must be handled with care and responsibility. At 711club, we understand the weight of the trust you place in us, and we do not take that responsibility lightly.
711club's Privacy Policy was written not merely as a legal formality — it is a statement of our commitment. It explains clearly, in plain language that Malaysian users can understand, how every piece of information you provide will be used, where it is stored, who can access it and when it will be deleted.
Many new members ask why 711club requires a copy of their identity card. The answer is straightforward: the KYC (Know Your Customer) process is there to protect you, not just to satisfy platform requirements. Without identity verification, anyone who obtains your login details could theoretically withdraw funds from your account to their own. KYC ensures that withdrawals can only be processed to a payment method registered in the name of the legitimate account holder — which is you.
The copy of your Malaysian identity card that you submit is stored in an isolated, encrypted system and is accessible only to 711club staff who genuinely require access for verification purposes. We do not use your identity document for any purpose other than the required identity verification.
When you make a deposit via Touch 'n Go eWallet or DuitNow, sensitive transaction details — your e-wallet account number, PIN, banking information — never pass directly through 711club's servers. The transaction is processed entirely by the respective payment provider using their own industry-grade security systems. What 711club receives is simply a confirmation that the transaction was successful — not your sensitive financial details.
This is one of the reasons 711club has chosen to support established, trusted Malaysian payment methods — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX internet banking. All of these providers maintain strong security standards and are regulated within Malaysia, adding an extra layer of protection to your financial transactions.
There is one aspect of data use you may not expect — 711club uses your gaming activity data in part for responsible gambling purposes. This means our system monitors activity patterns such as frequency of play, deposit amounts and betting patterns to identify early signs of gambling-related issues.
If the system detects any concerning patterns, our support team may reach out to offer assistance and information about available help resources. This use of data is solely for member protection purposes — not for marketing or commercial gain. You can read more about our commitment to Responsible Gaming on the Responsible Gaming.
As a 711club member, you have real rights over your personal data. These are not merely statements in a document — they are rights you can exercise in practice. You may request a copy of all data we hold about you, ask us to correct inaccurate information, and request deletion of your data when you close your account (subject to legal retention requirements).
The easiest way to exercise these rights is through 711club Live Chat or by emailing support@711club.click. Clearly state your request — whether it is to access, correct, or delete specific data — and our team will process it within 14 business days. We may need to verify your identity before proceeding, particularly for requests involving data disclosure or deletion.
Answers to the questions Malaysian members ask most about privacy and data security at 711club.
Your privacy and data security are our priority. Register your 711club account today and enjoy slots, Live Casino, poker, football, and badminton — backed by industry-grade data protection.
* For members aged 18 and above. Please play responsibly.